Privacy Policy
Last updated: November 2026
This Privacy Policy explains how Independent (“we”, “us”) collects, uses and protects your information when you visit or buy from independentshop.in.
Information we collect
- Order details: your name, phone number, email address, billing and shipping address, and the products you order.
- Payment details: online payments are processed securely by Razorpay. We do not see or store your card, UPI or bank details.
- Website usage: cookies and similar technologies, including analytics and advertising tools such as Google Analytics and Meta (Facebook) Pixel, which tell us how visitors use the site and help us measure our ads.
How we use your information
- To process, ship and deliver your order and contact you about it.
- To provide customer support, refunds and replacements.
- To improve our website, products and advertising.
- To send offers or updates, only if you have agreed to receive them. You can opt out at any time.
Sharing your information
We share only what is needed with trusted partners: courier and logistics companies (to deliver your order), Razorpay (to process payments), and analytics and advertising providers such as Google and Meta. We never sell your personal information.
Cookies
Cookies keep your cart working and help us understand site traffic. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may then not work properly.
Data security and retention
Our website uses SSL encryption. We keep order records for as long as required for accounting, tax and legal purposes.
Your rights
You can ask us to access, correct or delete your personal information by contacting us using the details below.
Contact us
Phone / WhatsApp: +91 88474 03513
Email: Officialindependent@gmail.com
Address: 43-C, Dashmesh Colony, Ropar, Punjab – 140001, India